cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
mikecooper
Contributor
  • 4
  • 8
  • 0
Registered since

Feb 5, 2015

Please dump vTuner - or at least allow us to add stream URLs

Why does Bose insist on making us add internet stations via vTuner?

 

vTuner is slow to update the database; I requested two stations to be added back in March, and they've still to complete their latest update, which means I can't listen to these stations on my SoundTouch device.

 

Why is it not possible to allow us to add streams directly, via the app or the website?

1 ACCEPTED SOLUTION

Accepted Solutions
Mike_A_Bose
VIP
  • 29
  • 15
  • 12
Registered since

Jun 9, 2017

Re: Please dump vTuner - or at least allow us to add stream URLs

Author Accepted Answer selected by Jason_G

Thanks for the question, Mikecooper.

We are actively exploring additional capabilities and options for users that would like broader options for internet radio services. I can't be specific at this time, but we will have more for you soon. 

View solution in original post

3 REPLIES 3
tim22
Contributor
  • 20
  • 4
  • 0
Registered since

Jun 3, 2017

Re: Please dump vTuner - or at least allow us to add stream URLs

Please please please add support for adding stream URLs.

 

I bought my bose because I read outdated reviews about supporting di.fm... only to be disapointed to find not only did it not have built-in support but there's no way to stream other URLs.

 

I'm extremely dissatisfied with my purchase as a result.

Mike_A_Bose
VIP
  • 29
  • 15
  • 12
Registered since

Jun 9, 2017

Re: Please dump vTuner - or at least allow us to add stream URLs

Author Accepted Answer selected by Jason_G

Thanks for the question, Mikecooper.

We are actively exploring additional capabilities and options for users that would like broader options for internet radio services. I can't be specific at this time, but we will have more for you soon. 

View solution in original post

tim22
Contributor
  • 20
  • 4
  • 0
Registered since

Jun 3, 2017

Re: Please dump vTuner - or at least allow us to add stream URLs

Given this is supposed to be an AMA it would be nice to get more than a canned response...

 

* What have you learned in your exploration so far? Are you implying that arbitrary stream URLs are not something that you intend to support, so your exploration is to find an alternative that still satisfies the customers who are asking for it?

* Why does it seem like there's a reluctance to support arbitrary stream URLs?

* Where does this sit relative to other priorities?

* What feedback can WE as customers give you to help your exploration process?