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tpasco22
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Registered since

May 24, 2021

Bose solo 5 only plays audio coming from cable box

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Jeff_G
Moderator

Re: Bose solo 5 only plays audio coming from cable box

Hello tpasco22, 

 

Thanks for posting. Welcome to the site! 

 

Sorry to hear you're having issues but we're happy to help. Can you please give us some more details about your set up to give us a better understanding of what's going on? The following would be helpful: 

 

- What is the soundbar connected to?

- What cable are you using to connect the soundbar?

- What troubleshooting have you already attempted? 

- What cable box are you using? 

 

I'll look forward to your reply. 

 

 

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