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arno-at-bose
Moderator - Retired
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Oct 27, 2017

SB RS232 Control Not Working

Users have reported that some sound processors do not respond to RS-232 commands, but do respond to SoIP commands. This issue occurs in units that are shipped in Factory Test mode.

Attached document describes how to determine if the processor is in Factory Test mode and how to turn the Factory Test mode off.